FAQ

Delivery & Returns

Items in stock will be shipped within 2-3 days.

Items that are not in stock, including custom sizes, will be produced after your order and then shipped.

Depending on the situation, we will ship within one month.

Returns and exchanges within 10 days are free of charge.

Once you receive it, please check the size and if you have any questions, please contact us via our official LINE account.

We will also take action after you have worn the product for a few days and observed the condition.

merchandise

Rings/bracelets are made to order.

After placing your order, we will send you a ring gauge. After measuring your ring size, please contact us via our official LINE account.

For bracelets, please measure your wrist size with a tape measure and write it in the comments section.

It depends on the type of allergy, but if you are not allergic to silver, your options will be wider. If you have any questions, please contact us via our official LINE account .

Brass is relatively prone to causing allergies, so people with allergies should avoid using it.

Unfortunately, we are unable to change the design of earrings and pierced earrings as they have different designs.

gift

Regular packaging is also available as gift wrapping.

We will make suggestions based on your partner's personality, whether they have allergies, whether they have pierced ears, etc.

Please feel free to contact us via our official LINE account .

others

Please use our HOME TRY-ON service .

This service allows you to try on up to three items at home.

If you like it, you can purchase it as is.

There is no round-trip shipping fee, so please feel free to apply via our official LINE account .

Please feel free to contact us via our official LINE account or inquiry form .